The hotels listed are subject to availability. The Company may substitute with hotel equivalent of
Please note that certain rates or special offers are not eligible for cancellation or change.
Please note that you may be charged for your cancellation in accordance with our cancellation policy
or not be entitled to any repayment of any (pre)paid amount.
If you have a late or delayed arrival on the check-in date or only arrive the next day, please
communicate this (timely / promptly) with us to avoid cancellation of your reservation or room or charge
of the no-show fee. We do not accept any liability or responsibility for the consequences of your delayed
arrival or any cancellation or no show.
Cancellation of reservation occurring less than 7 working days (Excluding Saturday, Sunday and
Public Holidays) of your check-in date will be subject to a charge of one room night + prevailing taxes,
unless otherwise stated in the E-mail Confirmation Advice dispatched to you; and reservation (s) for
subsequent nights will be automatically cancelled for no show. Guaranteed bookings are subject to
one-night charge or full stay charge where applicable and wherein stated in the Email Confirmation
Advice dispatched to you.
NO SHOW will incur 100% charge. No refund for unutilized nights, including those resulting from
delayed check-in or early check-out.
Changes of name (s) are not allowed once reservation (s) has been confirmed. You have to cancel
and make a fresh reservation based on prevailing rates.
The Company disclaims any liability or responsibility for any communication with the hotel. The
Company cannot guarantee that any request or communication (e.g. complaint) will be (duly and timely)
received/read by, complied with, executed or accepted by the hotel.
Cancellation of reservation occurring 46 working days (excluding Saturday, Sunday and Public Holidays) prior
to tour commencement will be subject to 100% of ground arrangement charge.
Cancellation of reservation for 5-star hotel – occurring less than 45 working days (excluding Saturday, Sunday
and Public Holidays) prior to tour commencement will be subject to per night room rate charge.
Optional tours are arranged at the customer’s request and confirmed with their consent. The Company is only
acting as an agent for the service suppliers; and does not accept any responsibility for said optional tour(s).
Strongly recommended with respect to such areas as trip cancellation, personal baggage, personal accident, injury
and illness. Under no circumstance is The Company to be construed as a carrier under contract for safe carriage
of the passenger or her / his baggage and belongings. Our staff will be pleased to assist in the enquiries of any